Diversity Equity Inclusion and Belonging

In today's rapidly evolving business landscape, creating and nurturing an inclusive workplace culture isn't just a moral imperative—it's a strategic one. This course is designed to empower you with the knowledge and skills necessary to champion Diversity, Equity, Inclusion, and Belonging (DEIB) principles in your hospitality business, fostering an environment where every employee feels valued and can thrive.

Imagine a workplace where every individual, regardless of their background, feels a true sense of belonging, where diverse perspectives drive innovation and where equitable practices pave the way for both personal and professional growth. This is not a distant ideal but an achievable reality, one that you, as a manager, have the power to create.

Throughout this course, we will explore DEIB concepts, practical strategies, and the significant positive impacts these practices can have on your team, your guests, and your overall business success. You’ll learn how to integrate DEIB training into your induction processes, develop inclusive policies, and engage in ongoing practices that sustain an equitable workplace culture.

We will guide you through the steps to assess and evolve your current practices, involve your team in meaningful dialogue, and set clear, actionable goals. We'll also delve into the real-world benefits—enhanced employee engagement, improved morale, and increased loyalty—that come from embracing DEIB principles.

This course is not just about learning; it's about taking action. You will be equipped with tools to implement changes that promote fairness, respect, and opportunities for all employees. Together, we'll work towards making your workplace a beacon of inclusivity and equity, positioning your business as a leader in the hospitality industry.

You Will Learn:

1. Diversity, Equity, Inclusion and Belonging

    1. What is Diversity, Equity, Inclusion and Belonging?

    2. How does it add value to my business?

    3. Demonstrating a commitment to CSR

    4. Opportunity for employment

    5. Adds value to the people.

    6. Cultural and business values of trust, integrity and a moral compass

2. What does DEIB mean in practice?

    1. Recruitment

    2. Partnerships

    3. Flexibility in contracts

    4. Working adjustments

    5. Training and Development

3. What are the benefits versus the costs?

    1. Direct benefits through loyal team members

    2. Impact on workplace culture

    3. Transparency of business values

    4. Impact on Guest Engagement

4. Workplace adjustments

    1. Direct employment costs

    2. Training and development costs

    3. Establishing relationships with third parties, supportive charities, etc.

5. Changing behavior, practices and policies

    1. Induction

    2. Working through the issues

    3. Introducing new people

    4. Developing staff through training

    5. Designing policies to reflect reality

6. Conclusion

Assessment